By a Thread — Terms & Conditions

Last updated: 29/1/2026

1. About By a Thread

By a Thread is a lifestyle brand offering apparel and digital products designed for comfort, expression, and quiet reflection.

Our products are not services, and we do not offer counselling, therapy, coaching, companionship, or one-to-one support of any kind.

2. Purpose of Our Products

By a Thread products may include emotionally resonant language or themes related to resilience, presence, or lived experience.

These products are intended for personal expression and comfort only.

They are not medical products and are not intended to diagnose, treat, cure, or prevent any physical or mental health condition.

Nothing on this website should be interpreted as medical, psychological, or therapeutic advice.

3. No Professional Relationship

Purchasing from By a Thread does not create any form of professional, therapeutic, advisory, or support relationship between you and the brand.

We do not provide personalised advice, guidance, or ongoing communication related to wellbeing or mental health.

4. No Guarantee of Outcome

By a Thread makes no guarantees regarding emotional, mental, or personal outcomes from the use or wearing of our products.

Individual experiences will vary.
Our products do not promise improvement, recovery, or resolution — and are not marketed as such.

5. Personal Responsibility

By using this website or purchasing our products, you acknowledge that:

• You are responsible for your own wellbeing and decisions

• You understand our products are symbolic and expressive in nature

• You will seek appropriate professional support if you are experiencing distress or crisis

If you are in immediate danger or feel unsafe, please contact local emergency services or a qualified professional.

6. Apparel Information

All apparel is described as accurately as possible.

Please note:

• Colours may vary slightly due to screen settings and lighting

• Sizing information is provided as a guide only

• Minor variations in embroidery placement or finish may occur as part of the manufacturing process

7. Digital Products (if applicable)

Digital products are delivered as downloadable files.

Due to the nature of digital content:

• All digital sales are final

• No refunds are available once files have been accessed or downloaded

8. Intellectual Property

All designs, text, imagery, and branding associated with By a Thread are the intellectual property of By a Thread.

You may not copy, reproduce, distribute, or commercially use any content without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, By a Thread shall not be liable for any direct, indirect, or consequential loss arising from the use or interpretation of our products or website content.

10. Contact

For questions related to orders, products, or these terms, please contact us using the details provided on our website.