By a Thread — Terms & Conditions Last updated: 14/05/2026

1. About By a Thread By a Thread is a digital wellness brand offering downloadable journals and personal written response services designed for honest self-reflection.

Our products are not therapeutic services, and we do not offer counselling, therapy, coaching, or clinical support of any kind.

2. Purpose of Our Products By a Thread products include emotionally resonant language and themes related to burnout, exhaustion, and lived experience.

These products are intended for personal reflection and self-expression only. They are not medical products and are not intended to diagnose, treat, cure, or prevent any physical or mental health condition.

Nothing on this website should be interpreted as medical, psychological, or therapeutic advice.

3. The Read-Back Service The Read-Back is a personal written response to a completed Holding It Together journal, provided by By a Thread.

Please note:

• The Read-Back is a written reflection service, not therapy, counselling, or coaching

• It does not constitute a professional or ongoing support relationship

• Responses are based solely on what you share in your completed journal

• Delivery is within 3 working days of receiving your completed journal pages

• All Read-Back purchases are final and non-refundable once a response has been delivered

4. No Professional Relationship Purchasing from By a Thread does not create any form of professional, therapeutic, advisory, or support relationship between you and the brand.

5. No Guarantee of Outcome By a Thread makes no guarantees regarding emotional, mental, or personal outcomes from use of our products or services. Individual experiences will vary.

6. Personal Responsibility By using this website or purchasing our products, you acknowledge that:

• You are responsible for your own wellbeing and decisions

• You understand our products are for personal reflection only

• You will seek appropriate professional support if you are experiencing distress or crisis

If you are in immediate danger or feel unsafe, please contact emergency services or a qualified professional immediately.

7. Digital Products All products are delivered as downloadable files or written documents.

Due to the nature of digital content:

• All digital sales are final

• No refunds are available once files have been accessed or downloaded

• The Read-Back is non-refundable once a response has been delivered

8. Intellectual Property All designs, text, imagery, and branding associated with By a Thread are the intellectual property of By a Thread. You may not copy, reproduce, distribute, or commercially use any content without written permission.

9. Limitation of Liability To the fullest extent permitted by law, By a Thread shall not be liable for any direct, indirect, or consequential loss arising from the use or interpretation of our products, services, or website content.

10. Contact For questions related to orders, products, or these terms: buddy@byathread.uk