Privacy Policy

Last updated: 29/1/2026

1. Who We Are

This website is operated by By a Thread, which acts as the data controller for any personal information collected through this site.

We are committed to protecting your privacy and handling your personal data responsibly and securely.

2. Personal Information We Collect

Information collected automatically

When you visit the By a Thread website, we may automatically collect certain information about your device, including:

• Web browser type

• IP address

• Time zone

• Cookies and similar technologies

• Pages or products viewed

• Referring websites or search terms

• How you interact with the site

This information is referred to as Device Information and is used to help us understand how the website is used and to improve its performance.

Information you provide to us

We may collect personal information that you voluntarily provide, including but not limited to:

• Name

• Email address

• Billing and shipping address

• Payment details (processed securely by third-party payment providers)

This information is collected when you place an order, contact us, or sign up for updates.

3. Why We Process Your Data

We process your personal data only where necessary and for legitimate purposes, including:

• Fulfilling orders and processing payments

• Delivering physical or digital products

• Communicating with you about your order

• Improving website performance and user experience

• Complying with legal obligations

We do not collect more data than is required to operate our website and fulfil purchases.

4. Lawful Basis for Processing

Under UK GDPR, we process personal data on the following lawful bases:

• Performance of a contract (e.g. fulfilling an order)

• Legitimate interests (e.g. website analytics and fraud prevention)

• Legal obligations

5. Your Rights

If you are a UK or European resident, you have the following rights regarding your personal data:

• The right to be informed

• The right of access

• The right to rectification

• The right to erasure

• The right to restrict processing

• The right to data portability

• The right to object

• Rights related to automated decision-making and profiling

To exercise any of these rights, please contact us using the details below.

6. Cookies

We use cookies and similar technologies to improve website functionality and understand usage patterns.

You can control or disable cookies through your browser settings. Please note that some website features may not function correctly without cookies enabled.

7. Data Sharing & Transfers

Your information may be shared with trusted third-party service providers (such as payment processors and website hosting services) only where necessary to operate our business.

Some data may be transferred outside the UK or European Economic Area (for example, to the United States or Canada). Where this occurs, appropriate safeguards are in place to protect your data.

8. Links to Other Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

We encourage you to review the privacy policies of any external websites you visit.

9. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

10. Legal Disclosure

We may disclose your personal data where required to do so by law or where we believe disclosure is necessary to:

• Comply with legal obligations

• Protect our rights or property

• Prevent fraud or misuse

• Protect the safety of users or others

11. Contact Us

If you have questions about this Privacy Policy or how your personal data is handled, please contact us at:

📧 support@byathread.uk